Managing Internet Computer Traffic & Phone Calls for Patrons
Have you ever wondered how other libraries manage the people traffic aimed at their Internet computers? Is it a first-come-first-served proposition? Is software used for this purpose, or is it a paper-and-pencil matter? How long are people allowed to use Internet computers before being required to make way for the next person? This survey by Elbert County Library District director, L. Shaw, also asked whether or not libraries page patrons in response to incoming telephone calls. For the results of this and other field-initiated studies, visit http://www.lrs.org/field.asp.
Keith
Lance_k@cde.state.co.us
