Posts for the ‘Web 2.0’ Category
Last week, we presented the results of our study “Web Technologies and User Engagement” at Computers in Libraries. Here are the slides:
A report detailing all of the findings will be available soon–stay tuned!
Edited: April 15th, 2013
Will you be attending Computers in Libraries this year? If so, we hope you’ll join us on Monday, April 8 at 3:15 pm in the International Ballroom West for our presentation, “Web Technologies and User Engagement.” We will share our latest results from our biennial study of the websites of nearly 600 U.S. public libraries, including:
- which web features, such as sharing interfaces, virtual reference, and blogs, are most common on U.S. public libraries’ websites as of 2012,
- the extent to which public libraries use responsive and/or mobile-friendly web design, and
- public libraries’ integration with various social media networks.
Our discussion will be framed in terms of the implications of these web features for usability and patron engagement.
Edited: April 3rd, 2013
Our newest Fast Facts uses data from the 2011-2012 Colorado School Library Survey to assess the degree to which public school libraries with endorsed librarians use web technologies. The results indicate that more school libraries offer basic web technologies (e.g., a website, OPAC) than Web 2.0-related technologies, such as wikis and Facebook. Additionally, use of these technologies varies in accordance with the grade level and enrollment of the school served. Middle schools are most likely to use Web 2.0 technologies, while school libraries at schools with more than 1,000 students are most likely to offer most of the technologies noted in the survey.
Edited: January 23rd, 2013
Pew researchers gave a presentation at COSLA‘s spring meeting this week, “Public Libraries in the Digital Age.” The presentation slides as well as fact sheets on e-reading and Pew’s timeline for their 3-year study of libraries can be found at this link: http://pewinternet.org/Presentations/2012/Apr/Public-libraries-in-the-digital-age.aspx.
Edited: April 25th, 2012
The Pew Research Center’s Internet & American Life Project has received funding from the Bill & Melinda Gates Foundation to study the role of the public library in the digital age. Over a three year period, they will conduct national surveys, surveys of library patrons, and focus groups to assess library use and preferences in the midst of the changing digital landscape.
You can find more information about this initiative at http://pewinternet.org/Press-Releases/2011/Gates.aspx.
Edited: October 20th, 2011
We have an article in the September 2011 issue of Computer in Libraries, “U.S. Public Libraries and Web Technologies: What’s Happening Now?”. It highlights the findings from a study about public libraries’ use of Web 2.0 technologies that we released last spring (available as a Closer Look report). Key findings from the study included that:
- 80% of U.S. public libraries serving LSA populations of 500,000+ had a Facebook account in 2010. More than half (58%) of libraries serving 100,000-499,999 people were on Facebook, as were 56% of libraries serving 25,000-99,999 people.
- In 2010, 66% of public libraries serving LSA populations of 500,000+ had a Twitter account.
- Even when controlling for staff and collection expenditures, being an “early adopter” library (i.e., libraries in the top 20% of their population group in terms of Web 2.0 adoption) was a significant predictor of visits, circulation, and program attendance.
Colorado-specific findings from this study are available in a Fast Facts.
Edited: September 15th, 2011
LRS’s newest Fast Facts, “Web 2.0 and Colorado Public Libraries: 2010 Update,” highlights the Colorado findings from our 2010 nationwide study of U.S. public libraries and their use of web technologies. Colorado’s results generally mirrored those of libraries nationwide, although it is ahead of its peers in areas such as web presence among libraries that serve less than 10,000 people, and the availability of chat reference service and RSS feeds. One in 3 (34%) Colorado public libraries has a Facebook account, about the same proportion as libraries nationwide. For more information, you can access the Fast Facts at: http://www.lrs.org/documents/fastfacts/296_WebTech2010.pdf. Or, to view the complete results of the study, as well as the first iteration of the study (from 2008), go to http://www.lrs.org/public/webtech/
Edited: June 1st, 2011
Libraries’ online presence is a constant topic of conversation, with anecdotal insights dominating the discussion. A broader picture of what libraries across the country – and throughout Colorado – are doing with web technologies and web 2.0 tools is a little harder to find. That’s where LRS stepped in with a paint brush.
In spring 2010, LRS staff repeated its observational study (first conducted in 2008) of U.S. Public Libraries and the Use of Web Technologies. We visited the websites of 689 public libraries in the U.S., including all those in Colorado, to see what they were doing with their web presences. Our final report is now ready for your perusal, with some interesting findings related to the use of both older and newer web technologies, as well as the success of the libraries that have adopted these tools.
For starters, take a look at libraries’ use of Facebook. It’s common knowledge that the social networking site is popular around the world, but just two years ago public libraries in the United States had hardly begun to investigate its potential as a way to reach their patrons. Now, 1 in 3 public libraries across the country (32%) have a Facebook account. The chart below shows how much Facebook use has increased in libraries of all sizes since 2008.
While social media sites have taken off in public libraries, adoption of other tools has slowed. Basic web services such as online account access showed little increase, as did email reference and blogs. Chat reference is still the most popular virtual reference tool in Colorado, with a much higher percentage of libraries in the state than in the nation offering the service.
It’s interesting to know what libraries are doing to enhance their web offerings, but do their efforts go unrewarded? Based on our analysis of “Early Adopters” – those libraries that scored in the top 20 percent of their population groups on our index of Web 2.0 technology adoption – libraries that were experimenting with these features reported higher numbers for traditional measures of library success, such as visits and circulation (see the chart below). This was true for almost all inputs and outputs – everything from staffing and funding to reference questions and program attendance.
Yes, it is true that overall, Early Adopters enjoyed more resources—human and financial—than non-early adopters, which logically makes it easier for them to invest in more and newer web technologies. But even when controlling for staff and collection expenditures, Early Adopter status was still a significant predictor of higher visits, circulation, and program attendance. Furthermore, libraries that were Early Adopters in the first study experienced greater increases than non-early adopters in visits and circulation between 2008 and 2010.
Check out the full report for more details on what libraries are up to with their websites and online presences: U.S. Public Libraries and the Use of Web Technologies, 2010. Coming soon is a brief Fast Facts highlighting the Colorado results. Questions or comments? We’d love to hear them!
Edited: April 28th, 2011
LRS is proud to announce the release of our most recent Closer Look Report, “U.S. Public Libraries and the Use of Web Technologies.” In the spring of 2008, we visited the websites of nearly 600 public libraries in the United States, including all Colorado public libraries, looking for the presence of web technologies, including those identified as “Web 2.0.” This report details our findings about what public libraries are doing on the web, and the characteristics that “early adopters” share.
Find the report, and a Colorado-specific Fast Facts report, on the report page:
Edited: November 11th, 2009
I’m currently at the Internet Librarian conference in Monterey. In a few hours, I’ll be presenting on results from our study “U.S. Public Libraries and Web 2.0.” We will be releasing data in report form shortly, but in the meantime, here’s a link to my presentation.
Edited: October 20th, 2008