Library User Surveys on the Web

by type of library

Generic Customer Satisfaction Templates	Academic Library	Public Library	Special Library

Generic Customer Satisfaction Templates

Academic Library

Public Library

Special Library

Generic Customer Satisfaction Templates

Survey Console: http://www.surveyconsole.com/customer-satisfaction-questions.html
SurveyShare.com: http://www.surveyshare.com/templates/

Academic Library

Howard College, Anthony Hunt Library, Big Spring, TX: http://www.howardcollege.edu/library/survey.htm
Oglala Lakota College, Kyle, SD: http://perseus.olc.edu/user_library_survey.htm
Rollins College, Olin Library, Winter Park, FL: http://www.rollins.edu/olin/survey.htm
University of Virginia Health System: http://www.healthsystem.virginia.edu/internet/library/admin/survey/insurvey.cfm
University of Washington, Seattle, WA, Libraries Assessment Page: http://www.lib.washington.edu/assessment/
Virginia Tech, Blacksburg, VA, Electronic Theses & Dissertations Survey, 1999/2000: http://lumiere.lib.vt.edu/surveys/results/index.php3?set_ID=etduser

Public Library

Brooklyn Public Library Business Library, Brooklyn, NY: http://www.biz.brooklynpubliclibrary.org/index.cfm/bay/comm.contact/formtype/survey.htm
Eisenhower Public Library, Broomfield, CO: Library User Survey Community Member Survey
2004 Florida Public Library Survey: http://dlis.dos.state.fl.us/bld/grants/grants_docs/2004annstatform.doc
Fort Smith Public Library, Fort Smith, AR: http://www.fspl.lib.ar.us/Librarysurvey.html
Gunnison & Crested Butte, CO: Library User Survey Community Member Survey
Hauppauge Public Library, Hauppauge, NY, Community Survey: http://hauppauge.suffolk.lib.ny.us/pdf/survey.pdf
Homer Township Public Library, Homer Glen, IL: http://www.homerlibrary.org/news/survey.html
Kiowa County Public Library, Eads, CO (Results: 2003): http://www.kiowacountypress.com/2003-06/06-27/Kiowa County Public Library District Survey Results.htm
Lafayette Public Library, Lafayette, CO (2006): http://www.lrs.org/documents/comm_analysis/lafayette_2006.pdf
Loveland Public Library, Loveland, CO: http://www.lrs.org/documents/comm_analysis/Lovelandsurv.pdf
Rutherford Public Library, Rutherford, NJ: http://www.rutherford-nj.com/librarysurvey.asp
South Plainfield Public Library, South Plainfield, NJ: http://www.southplainfield.lib.nj.us/SURVEYQUESTIONS_2[1].pdf
Tacoma Public Library's Photography Archive, Tacoma, WA: http://search.tpl.lib.wa.us/images/survey.asp
Tigard Public Library, Tigard, OR (Results: 2004): http://www.ci.tigard.or.us/library/about/survey/tabulated_results.asp

Special Library

Oregon Health & Science University Library, Portland, OR (Results: 2002): http://www.ohsu.edu/library/surveys/2002jsurvey.shtml
Rhode Island State Law Library, Providence, RI (2003): http://www.courts.state.ri.us/library/RI_State_Law_Library_User_Survey_2003.pdf
Special Libraries Association (SLA)/University of Illinois at Urbana-Champaign (UIUC), User Survey of the Fire-Related Library: http://www.fsi.uiuc.edu/content/library/instructors/