Library consultant Joe Matthews is the principal investigator for a two-year IMLS-funded National Leadership Grant project to adapt the balanced scorecard evaluation methodology for use by libraries. I am serving on the advisory committee for this project and just attended the first meeting during the recent ALA Midwinter Meetings in Boston. I’d be very interested in hearing any comments from library folks who are using this approach. If you want to comment offline from this blog, you can reach me at the e-mail address below.
For more information on the IMLS project, see its homepage at: http://www.ci.carlsbad.ca.us/imls/index.html. (Note: This is not a ‘turnkey’ proposition. There’s no one scorecard. It’s an approach that needs to be customized to each library using it. But, there are directions and tools for producing one.)