98% of CTBL survey respondents rate their satisfaction with CTBL services as “excellent” or “good”
The results are in for the 2014 Colorado Talking Book Library (CTBL) Patron Satisfaction Survey, which seeks to evaluate the effectiveness of the library and overall satisfaction with its services. Highlights from the survey are detailed in our new Fast Facts report and previously published Closer Look report. CTBL provides free library services, including recorded books, …