Questionnaire for Gunnison & Crested Butte Library Users

Which of the following types of materials or equipment do you wish the library had more of? Mark all that apply.

( ) Books for Adults – Fiction ( ) Books on Tape – Adult

( ) Books for Adults – Non-Fiction ( ) Music CDs or Tapes

( ) Books for Young Adults/Teenagers ( ) Catalog Terminals

( ) Books for Children ( ) Word Processing Computers

( ) Video Tapes ( ) Magazines

( ) CD-ROMS for Computers (please ( ) Other – Please specify

specify)___________________ ____________________________

 

How would you evaluate this library’s services in the following areas:
 

Very Unsatisfactory

Unsatisfactory

Satisfactory

Very Useful

Don’t Know

Overall Collection

1

2

3

4

DK

Hours of Operation

1

2

3

4

DK

Availability of Reading Materials I Want

1

2

3

4

DK

Ability To Obtain Materials From Other Libraries

1

2

3

4

DK

Comfort/Cleanliness

1

2

3

4

DK

Convenience to my home

1

2

3

4

DK

Helpfulness/Courtesy of Library Personnel

1

2

3

4

DK

Ease in Finding Library Materials

1

2

3

4

DK

Ease in Checking-Out Library Materials

1

2

3

4

DK

Ease of Parking

1

2

3

4

DK

Book Collection

1

2

3

4

DK

Media Collection

1

2

3

4

DK

Number of Staff

1

2

3

4

DK

Seating

1

2

3

4

DK

Building Size

1

2

3

4

DK

Building Quality

1

2

3

4

DK

Telephone Service

1

2

3

4

DK

Reference Service

1

2

3

4

DK

Children’s Programming

1

2

3

4

DK

Which of the following was your main reason(s) for coming to the library today? Mark all that apply.

( ) Borrow a book for leisure

( ) Borrow videos, talking books, CDs

( ) Obtain information on personal interests, hobbies or needs

( ) Obtain Information needed for school work

( ) Obtain information needed for job/career

( ) Obtain information needed for an organization

( ) Attend a library program

 

 

( ) Use a meeting room

( ) Use Children’s section

( ) Use Young Adult section

( ) Ask a reference question

( ) Place to relax

( ) Use the photocopier or fax machine

( ) Study

( ) Use the Internet

( ) Other – please specify _________________________________

Please rate the quality of service you receive from the library staff
 

Very Unsatisfactory

Unsatisfactory

Satisfactory

Very Useful

Don’t Know

Availability

1

2

3

4

DK

Knowledge

1

2

3

4

DK

Helpful

1

2

3

4

DK

Personable/Courteous/Attentive

1

2

3

4

DK

Efficiency

1

2

3

4

DK

How would you describe your most recent experience in using the library’s computer for locating books?

( ) Very Easy to Use ( ) Not too hard to use

( ) Somewhat easy to use ( ) Somewhat difficult to use

( ) Very Difficult to use

Any additional comments?