Image Source: Mark Tuchman, http://www.slj.com/2013/05/research/sljs-2013-job-satisfaction-survey/
School Library Journal recently surveyed more than 1,000 school and public librarians to pinpoint sources of job satisfaction and dissatisfaction within the field. For both school and public librarians, connecting young people to reading and lifelong learning rated first for offering satisfaction with their jobs. Working with young people and matching a child/teen with the perfect book took spots 2 and 3 for both public and school librarians. At the same time, both types of librarians face challenges in having time to get everything done. Budgetary constraints and balancing increased demand with fewer resources are also shared concerns. Find out more about national job satisfaction trends at http://www.slj.com/2013/05/research/sljs-2013-job-satisfaction-survey/.
Note: This post is part of our series, “The Weekly Number.” In this series, we highlight statistics that help tell the story of the 21st century library.
In the June 2013 issue of Computers in Libraries, Moe Hosseini-Ara and Rebecca Jones have an article, “Overcoming Our Habits and Learning to Measure Impact.” They highlight 5 issues that libraries struggle with when measuring impact:
1. Libraries do not set targets for their measures.
2. There’s not enough understanding of stakeholders’ value measures.
3. Measures are not viewed as an integral element of services or programs.
4. Value measures are not differentiated from operating measures; outcomes are confused with outputs, which confuses everyone.
5. There’s no clear responsibility for managing measures.
Are you struggling with any of these issues when trying to measure the impact of your library? Check out the article for practical advice on how to tackle these issues and implement measures that effectively convey your library’s impact.
The Institute of Museum and Library Services (IMLS) recently updated the “Search for Public Libraries” and “Compare Public Libraries” online tools with the FY2011 PLS unimputed data.
You can find a link to the tools from the PLS main web page at: http://www.imls.gov/research/public_libraries_in_the_united_states_survey.aspx
The BTOP buzz continues! Recently wrapped, the Broadband Technology Opportunities Program (BTOP) awarded more than $4 billion to 233 projects nationwide. ALA’s “U.S. Public Libraries and Broadband Technology Opportunities Program” report highlights state and local library BTOP projects across the country, which served about 20 percent of all U.S. public libraries. Nationally, programs funded by this initiative enhanced workforce centers and resources, broadband adoption, business development, community infrastructure, and digital literacy training opportunities. Colorado’s initiative focused on bridging the digital divide, and over the course of the 2-year grant period, more than 425,000 Coloradans increased their digital literacy skills by taking computer classes or receiving one-on-one instruction.
Want more details? Our evaluation of Colorado’s program is discussed in our Closer Look and Fast Facts reports, as well as in several presentations.
Note: This is the first post in our new series “The Weekly Number.” In this series, we will highlight statistics that help tell the story of the 21st century library.
The Colorado Talking Book Library (CTBL) provides free library services to more than 6,000 patrons who, because of physical, visual, or learning disabilities are unable to read standard print material. In 2012 a survey was given to patrons of CTBL, where they shared their thoughts about the library’s services. Of the 549 patrons who responded to the survey, nearly all (99%) rated their overall experience with CTBL as excellent or good. Respondents also rated a list of eight individual service components highly, especially “courtesy of library staff,” “completeness and condition of books received,” and “speed with which they receive their books” (at least 98% “excellent” or “good” ratings). Across the 5 CTBL patron surveys that have been conducted between 2004 and 2012, patron satisfaction ratings have been consistently high, indicating a sustained level of excellence in library services. For more information, see the Fast Facts and Closer Look Report.
Our new Fast Facts uses data from Library Jobline to evaluate Colorado’s library job climate. In 2012, almost 400 library jobs were posted to Library Jobline, thus marking the third year in a row in which there was an increase in the number of jobs posted. Although there appear to be more opportunities for library-related employment, the starting wages for library jobs posted to Library Jobline have changed little since 2008. Fortunately for job seekers, there was also little change regarding the number of postings that specified requirements or preferences for certain types of experience (e.g., library experience, supervisory experience) or skills (e.g., Spanish fluency).
Last week I had the pleasure of presenting the results of the BTOP outcome study at the annual conference of the Schools, Health & Libraries Broadband Coalition. My talk covered the following topics:
-Streamlining the process of conducting evaluations, using tools such as a data map, a customized website for collecting data, and accessible instructional materials for survey administration, such as the video that we created to help BTOP computer centers understand the survey administration process,
–Results highlights, and
-the resources we’ve provided to our BTOP computer centers to use their results for program planning, marketing, and advocacy purposes.
The slides can be viewed at https://www.slideshare.net/slideshow/embed_code/20656854
An additional presentation, Colorado Computer Centers: Bridging Colorado’s Great Digital Divide can be viewed here:
And, the outcome evaluation report can be found here: http://www.lrs.org/news/2013/02/07/the-public-computer-centers-project-coloradans-benefit-from-access-and-training/
Are you offering computer assistance in your library – either one-on-one or classes?
Are your open access computers consistently occupied?
Do you wonder what impact these services are having, and how to strategically plan and promote these services?
Join us for:
Knowing Who is Using Your Computer Center: The Key to Savvy Planning & Promotion
Tuesday, April 16
noon – 1 pm
http://connect.enetcolorado.org/btop/ (Please have headset and prepare to participate via chat)
Find out the results of a survey of more than 7,300 public computer center users throughout Colorado, including who is using the computers during open access time, who is taking classes, and how these services are impacting users’ lives.
Discover ways to use these results to better plan and market your services now and in the future.
BTOP libraries that participated in this study by gathering surveys will receive custom reports for your public computer center.
All public library staff are welcome to join and participate.
Presenters: Susan Burkholder, Linda Hofschire, and Sharon Morris of the Colorado State Library
Preliminary data from the 2012 Colorado Public Library Annual Report (PLAR) is now available: : http://lrs.org/documents/plstat12/preliminary-2012-plar-2013-03-22.xls.
A few libraries are still working on getting their data in, however, the vast majority have submitted their reports. The data is considered preliminary until we receive data from all public libraries and all edit checks have been resolved.
About Edit checks
The first round of edit checks are done before respondents complete and submit the survey. The second, third, and even fourth, round of edit checks are done by state library staff (read: me) in cooperation with the U.S. Census Bureau, the federal agency that collects and verifies the public library data for the Institute of Museum and Library Services (IMLS).
Questions? Need more information? Contact me at steffen_n at cde.state.co.us.
Thanks to all the public library directors and their staff for submitting their PLAR data.
Our new infographic presents highlights of all of LRS’s school library impact studies in an accessible and concise format. We hope this will be an effective tool for school library advocates!
Two versions of the infographic are available:
-One is optimized for online viewing
-And, the second is optimized for printing
A printing note: if you view the infographic PDF file in Firefox PDF viewer, it may not render properly. For best viewing and printing, click on the “open in different viewer” button in the top right corner of your browser, and select the option to open the file with Adobe Reader. The PDF file is optimized for printing on legal size paper.
We also maintain a bibliography of US school library impact studies for those who are interested in delving deeper into this topic.