
PPLD Workforce Readiness – Intermediate Training (15+)
Curriculum developed by Pikes Peak Library District, El Paso County, Colorado.
INTERMEDIATE TRAINING
Welcome to our virtual training! Here, you will find trainings and readings selected to prepare you for college or the workforce. The trainings have been broken into four sections: professionalism, communication, social skills, and goal setting and planning. You can complete the modules in the order listed, or in whatever order you see fit.
To receive a certificate or volunteer hours upon completion, you must be 13 years or older.
Before you start the training, take the pre-assessment by clicking the link below.
CLICK ON EACH TAB BELOW TO COMPLETE THE TRAINING
Questions? Need help?
If you have questions about this training or how we are going to use the quiz scores, please contact Christa Funke.
Things to Watch
- Job Skills: Learning the Basics
Please go through all of the videos in this training. You will need to login with your library card to access LinkedIn Learning.
Developing your professional image
Watch all videos in the Developing Your Professional Image series. This should take you around an hour. The first video in the playlist is linked above, and you will need your library card to access LinkedIn Learning. - Ideal Teammates Have a Positive Attitude
Watch the “Ideal Teammates have a Positive Attitude” video from Being an Effective Team Member series.
Things to Read
Dress Code
PPLD’s dress code is based on concern for safety and wearing clothing appropriate to the employee’s position. Employees are expected to present a professional appearance that is neat and clean. Casual business attire is appropriate for all staff throughout the work week. All PPLD employees are required to wear a PPLD nametag. Magnet style or clip style identification/access badges should be worn in the shoulder area for easy visibility. Clip style nametags attached to a lanyard should be worn with the lanyard around the neck. Employees who have business meetings with the public are expected to dress appropriately for those events.
PPLD empowers employees to make good decisions regarding their work attire and will address dress code concerns on an individual basis. Employees are encouraged to check with their supervisor or manager if they have questions about appropriate attire. The following guidelines should assist employees in making their work apparel decisions.
Acceptable Casual Business Attire Examples:
- Jeans that are neat and clean and without holes or patches
- Slacks, capris, cropped pants, knee-length dress shorts, and leggings with tunic tops
- Blouses, tops, dress shirts, jackets, and neat, professional-looking t-shirts
- Closed-toe shoes are recommended to protect feet, and are required for safety reasons in the following areas: Collection Management, shelving at all Library locations, makerspaces, Information Technology, Facilities, Security, and other areas as determined by the physical nature of their job
- Tops with graphics or images (e.g. patterns, illustrations, small brand logos) that do not represent products, services or messages.; must be appropriate for professional, government environment
Unacceptable Casual Business Attire Examples:
- Exercise shirts, undershirts, and sweatshirts are not allowed (other than those approved for PPLD programs or designated special attire days)
- Cutoffs or short shorts
- Beach footwear (flip flops)
- Tank tops (athletic workout tanks, tank tops with spaghetti straps, undergarments showing), muscle shirts, or tops exposing a bare midriff
- Messages, slogans, or written statements—of any kind—are not permitted, except when they display the PPLD logo, or are part of official PPLD-issued or approved attire
- Images that represent products (other than small brand logos), services, or messages.
Two PPLD Departments provide designated Library-issued uniforms:
- Facilities employees who work on PPLD grounds, buildings, and vehicles must also wear sturdy shoes to protect feet.
- Security Officers wear uniforms so staff and patrons can easily identify security Officers.
More resources:
Things to Do
- Showing up to school on time.
- Submitting assignments by the deadline.
- Preparing for quizzes and tests.
- Dressing appropriately (following school dress-code)
- Honoring commitments to extracurricular organizations like clubs, sports teams, and activities.
- Showing up to work early
- Calling and emailing your supervisor to tell them you will miss a shift as soon as you know you will need to miss it
- Signing up for shifts in a prompt fashion
- Dressing appropriately (wearing your name tag, t-shirt and appropriate bottoms)
- Filling out your timesheet each shift
Module 1 Quiz: Professionalism
- Module 1 Quiz: Professionalism
Now that you’ve finished Module 1, take this quiz to test your knowledge!
Things to Watch
Things to Read
Things to Do
Optional additional resources (account required).
Module 2 Quiz: Communication
- Module 2 Quiz: Communication
Now that you’ve finished Module 2, take this quiz to test your knowledge!
Things to Watch
- LinkedIn Learning Login
Having trouble accessing LinkedIn learning? Try to log in here!
- Customer Service Foundations
- Actively Listen to Customers
Watch the “Actively Listen to Customers” video in the Customer Service Foundations Course.
Things to Read
Things to Do
- What made the experience positive?
- What can you take from that and apply to your interactions with people in the future?
- What was bad about the negative interaction?
- What could be changed to improve interactions in the future?
Module 3 Quiz: Social Skills
- Module 3 Quiz: Social Skills
Now that you’ve finished Module 3, take the quiz to test your knowledge!
Things to Watch
- Setting & Achieving Goals
Watch this introductory video about setting goals. The video will take about 3 minutes to watch.
- Leading Yourself
Watch all the videos in the Leading Yourself series. These videos will take about an hour to watch.
- LinkedIn Learning Login
Having trouble accessing LinkedIn learning? Try to log in here!
Things to Read
Things to Do
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Write at least one SMART goal for the next year using the instructions above. Write a second SMART goal about how you will acheive a future career or academic goal. You will submit a goal in the assessment.
- Post-High School Planning Timeline
Identify where you are in the Planning Timeline. Hint: use this timeline to help you write your SMART goal!
- Post-High School Planning Timeline
Module 4 Quiz: Goal-setting and Planning
- Module 4 Quiz: Planning and Goal Setting
Now that you’ve finished Module 4, take the quiz to test your knowledge!
We hope you enjoyed the training! We would like you to complete a final assessment of your skills after completing the course. Thank you for taking the time to help us improve our programs! Click the link below to get started.
Questions? Need help?
If you have questions about this training or how we are going to use the quiz scores, please contact Britt Bloom at bbloom@ppld.org.
LRS is part of the Colorado State Library, a unit of the Colorado Department of Education. We design and conduct library research for library and education professionals, public officials, and the media to inform practices and assessment needs.
This project is made possible by a grant from the U.S. Institute of Museum and Library Services (IMLS).
