Colorado library users received 385K+ computer tutoring sessions during the 2-year BTOP project

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In our newest Fast Facts report, we’ve summarized the final results of the two-year Broadband Technology Opportunity Program (BTOP) grant project from April 2011 to March 2013. This project involved building or enhancing Public Computer Centers (PCCs) at 88 libraries, tribes, town halls, and other community spaces around Colorado. More than 1,500 computers were installed, including laptops, desktops, tablets, and ADA stations.

The project went beyond hardware to include support for open access computer use time, intensive individual tutoring sessions, and formal classes on topics like basic internet skills, multimedia tools, job-seeking resources, and office skills. These classes were overwhelmingly supported: 96% of survey respondents said they would recommend the class to someone else and 95% agreed that they learned a valuable skill.

Library staff also tracked open-access sessions to learn more about how computers and their assistance were used. Interestingly, nearly 9 in 10 (89%) of all 3.48 million computer uses were unassisted. Of the more than 385,000 individual tutoring sessions, almost all (96%) were unscheduled.

Head over to www.lrs.org/btop-evaluation to learn more about the BTOP project and read more reports detailing class participant satisfaction survey results, workforce partnerships, and outcome evaluation.

Note: This post is part of our series, “The Weekly Number.” In this series, we highlight statistics that help tell the story of the 21st-century library.

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