2001

Counting on Results: New Tools for Outcome-Based Evaluation of Public Libraries

November 2001

In recent years, public libraries have been urged to engage in outcome-based evaluation and decision-making. Organizations in both the private and public sectors have been hearing this call from funders for several years. When the Library Services and Technology Act (LSTA) was passed in 1996, the Institute for Museum and Library Services mandated outcome-based evaluation […]