Older Patrons Rely on Internet Access & Technology Assistance Provided by Colorado Public Libraries

Public libraries are striving to meet the growing technical needs of Colorado pensioners. Providing opportunities for equal participation of all citizens in the information society decreases the disadvantages in day-to-day uses (i.e., online banking, news, government and medical information) that technology “have-nots” face. Sometimes referred to as a “gulf” rather than a “divide” when it comes to residents 55 and older, these seasoned thinkers are taking advantage of equipment and technical support available in public libraries.

  • Colorado’s older patrons rely on Internet access through public library terminals more than any other age group. Half (50%) of respondents age 55 and older indicated having no other Internet access.
  • Over half of the patrons 55 and older (53%) use public library terminals to access the Internet more than once a week.
  • People 55 and older are least likely to teach themselves new technology skills at library computers. They are more likely to learn new skills with staff assistance and through library courses than any other age group.

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