Public Internet Services More Likely to Boost Than Suppress Public Library Circulation

“Our circ. stats. are falling! Our circ. stats. are falling! And it’s because of electronic services.” For the last few years, many in the public library community have been exclaiming, like Chicken Little, that annual circulation statistics are in decline and have blamed this trend on the availability of Internet and other electronic services to the public. National public library data for 1996 and 1997—the two latest years available and the first two years for which questions about Internet services were asked—indicate that the assumed relationship between circulation and Internet services is incorrect. Indeed, those concerned about such a relationship have it exactly backwards. Public library Internet services appear more likely to boost than suppress circulation statistics.

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