Of Colorado’s 18 larger public libraries in metropolitan areas, 15 (83 percent) are making available federal and state tax forms this year. As more libraries develop home pages on the World Wide Web, this service is likely to become less common. In recent years, many public libraries have discontinued this service, owing to the extraordinary demands it makes on library staff during the tax “season.” Some believe that this service generates questions that many reference staff are not trained adequately to address.
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